WE HAVE MOVED - 5016 50 St Suite 1, Sylvan Lake, AB



Shipping Information

Shipping Information

At this time we ship within Canada only.

 

  • Standard shipping within Canada for flat rate of $10
  • All Canadian orders over $125 ship for FREE.
  • Make sure you are shipping to a secure location. We are not responsible for stolen packages.
  • You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees. 
  • All orders are processed within 1-4 days.
  • To pickup in-store, please choose “pickup in-store” during checkout and bring in your confirmation receipt. There is no shipping fee for in-store pick up.
  • Shipping charges are not refundable.
  • All prices shown are in Canadian Dollars (CAD).
  • Please remember that delivery time does not include Sundays or holidays.
  • We ship all orders with Canada Post.
  • Please note that when you place an order with Cobb’s Clothing, the liability is between you and Canada Post. We do not make any exceptions to this policy.

    We are always happy to replace items that aren’t marked as delivered but once the package has been scanned as delivered we are not responsible for lost or stolen packages. If your package has not arrived please try the following steps:

    • Confirm that the shipping address you entered in is correct.
    • Visit your local Canada Post office with tracking handy to see where the mailman dropped off your package
    • Check with neighbors to see if your package got dropped off next door.
    • Sometimes Canada Post updates tracking information as “delivered” a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.

    If an order is returned to us because it was not claimed by you, refused by you, or due to a delivery attempt to a wrong address, we will refund the merchandise minus the shipping fees charged by Canada Post.  If you would like the order shipped again, you will be responsible for shipping fees via Canada Post.